Privacy Policy
Privacy Policy
Last updated: November 23, 2025
At GripLab, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.
Information We Collect
We collect information that you provide directly to us, including:
- Name and contact information (email address, phone number, shipping address)
- Payment information (processed securely through our payment provider)
- Order history and preferences
- Communications with our customer service team
We also automatically collect certain information when you visit our site, including:
- Browser type and device information
- IP address and location data
- Pages viewed and time spent on our site
- Cookies and similar tracking technologies
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Communicate with you about your orders and our products
- Improve our website and customer experience
- Send marketing communications (with your consent)
- Prevent fraud and ensure security
- Comply with legal obligations
Information Sharing
We do not sell your personal information to third parties. We may share your information with:
- Service providers who help us operate our business (payment processors, shipping carriers, email service providers)
- Law enforcement or regulatory authorities when required by law
- Business partners with your explicit consent
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Opt-out of marketing communications
- Lodge a complaint with a data protection authority
Cookies
We use cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie settings through your browser preferences.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.
Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page.
Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us at griplabs1@gmail.com .